Delivery Information:
What
are the shipping fees to your location?
Please
contact us to get a shipping quote at 416-281-7827 Ext 209 dispatch@starnightimport.com
Please
note that additional fees apply to residential and remote locations.
I
have placed an order online, how soon will it be shipped?
All
orders will be processed within 48-72 hours. Shipments; depending on multiple
factors, such as location, order size, and payment terms, may vary between
orders. We strive to ship with the most urgency upon every request.
What
if my package arrives damaged or I am missing items?
When
you receive your shipment, please check the items carefully by reviewing your
packing slip as you have 48 hours from date of receiving the order to claim for
damages of missed items. Check the number of boxes before signing the Waybill
or Star Night will not be responsible for shortages. If there are any damages,
please send images to dispa@starnightimport.com titled “Product Damaged”
including your invoice number.
I
do not want to wait for delivery, can I pick up?
We welcome customers to pick up there order and walk ins. Please contact us directly for further
details.